Privacy policy
Privacy Policy – RIIVVA
At RIIVVA, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase from us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with our website, place an order, or contact us. This information may include your name, phone number, email address, billing and shipping address, and any other details required to process your order.
We may also collect transaction details such as the products you purchase, order history, and payment-related information. Payment details are processed securely through third-party payment providers, and we do not store sensitive payment information on our servers.
Additionally, we may automatically collect certain technical information such as your IP address, browser type, device information, and browsing behavior on our website.
How We Use Your Information
We use the information we collect for various purposes, including processing and fulfilling your orders, managing your account, and providing customer support.
Your information helps us improve our products, services, and overall website experience. We may use it to personalize your shopping experience and recommend products based on your preferences.
We may also use your contact details to send order updates, service-related communications, and promotional messages if you have opted to receive them.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared with trusted service providers only when necessary to operate our business. This includes payment gateways for secure transactions, logistics partners for order delivery, and platform providers such as Shopify to run our online store.
We may also disclose information if required by law or to protect our rights, prevent fraud, or ensure the safety of our business and customers.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, remember your preferences, and improve website functionality.
You can choose to disable cookies through your browser settings, although doing so may affect certain features of the website.
Third-Party Links
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before sharing any personal information.
Your Rights
You have the right to access, update, or request deletion of your personal information. You may also opt out of receiving marketing communications from us at any time.
To exercise any of these rights, you can contact us using the details provided below.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the website will signify your acceptance of those changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Email: riivva10@gmail.com
Business Details
Brand Name: RIIVVA
Effective Date: 8-Aug-2026
