Terms of service

Terms and Conditions – RIIVVA

Welcome to RIIVVA. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

General

RIIVVA operates this website to provide customers with an online shopping experience. By using this website, you agree to follow all terms, policies, and conditions mentioned here. If you do not agree, you should not use our website.

Eligibility

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian. You also agree to provide accurate and complete information while placing orders.

Products

We try our best to display product details, images, and descriptions as accurately as possible. However, actual product color or appearance may slightly vary due to screen settings or lighting.

We reserve the right to modify, update, or discontinue any product at any time without prior notice.

Orders

Placing an order means you are offering to purchase a product. We reserve the right to accept or reject any order at our discretion.

Once an order is confirmed, it cannot be cancelled after it has been packed or shipped.

All orders are subject to availability and verification.

Pricing and Payments

All prices are listed in INR and may change without prior notice.

We accept payments through secure payment methods including UPI, debit cards, credit cards, net banking, and Cash on Delivery.

You agree to provide correct payment and billing details. RIIVVA is not responsible for payment failures due to incorrect information.

Shipping and Delivery

Orders are processed and delivered as per our Shipping Policy.

Delivery timelines are estimated and may vary due to courier delays or external factors.

Once the order is handed over to the courier, RIIVVA is not responsible for delays caused by the logistics provider.

Intellectual Property

All content on this website including images, logos, text, graphics, and design is the property of RIIVVA.

You may not copy, reproduce, or use any content without prior written permission.

User Conduct

You agree not to misuse the website in any way. This includes providing false information, attempting fraud, or engaging in any illegal activities.

We reserve the right to suspend or terminate access if any misuse is detected.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

Limitation of Liability

RIIVVA shall not be held liable for any direct or indirect damages arising from the use of our website or products.

All products and services are provided on an "as is" basis without any guarantees.

Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of the website means you accept those changes.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the appropriate courts.

Contact Information

For any questions regarding these Terms and Conditions, you can contact us at:

Email: riivva10@gmail.com

Brand Name: RIIVVA
Effective Date: 8-Aug-2026